Colgate’s disruptive innovation My ToothDoc was uplifting the oral health awareness via Artificial Intelligence and Machine Learning in Africa. Their aim was to penetrate, retarget and complete consumer journeys on their bot reducing the CAC.
Increase
Completed Journey
Increase in
Brand Penetration
Reduced Consumer
Acquisition Cost
The research findings showed a low awareness on dental health due to affordability and accessibility issues. This translated into high attrition in the funnel across stages which was not being retargeted. keeK created a strategic drip campaign to get consumers to the end of the journey which was slated to increase consumer acquisition. Creation of familiar cohorts to target Lookalikes of past MyToothDoc users with completed journeys and closely optimizing the campaigns proved to deliver an increased usage, leading to higher penetration. This was further scaled after a successful test and learn approach to significantly reduce the CAC.
Check out MyTooth Doc and get a free oral health check up done – https://aidentist.com.ng/
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